COVID – 19 PROTOCOLS
The health and well-being of our clients and customers during these times is paramount. As we navigate through this abnormal time, we want to assure you that as a designated essential services provider, we have adopted the safest, best practices and protocols recommended by health officials for our industry during the pandemic alert.
We want to help you cope and stay safe while you engage in any real estate related activity. That includes adopting safe and healthy procedures for listing, showing and selling your home or guiding you through safe property showings to find your next, best home.
Although we are equipping our seller clients with marketing tools that include virtual video tours to safely market their properties to prospective buyers, below are many of the examples of the best practices, procedures, guidelines and protocols that we are actively adopting to provide the safest real estate experience once buyers decide to take a closer look by physically attending a pre-scheduled viewing.
We are proud to offer these practices and guidelines along with our member colleagues so that Manitobans will gain confidence that they can stay safe while carrying out their real estate related activities.
As we work together with our business Partners during this challenging time, we would like to extend our support and sincere gratitude to all of the frontline workers for their selfless acts of kindness and their dedication to the health and well-being of us all as brothers and sisters in this fight. Thank you so very much for your service and may God bless.
COVID 19 – SHOWING BEST PRACTICES
As a professional REALTOR®, I am focused on the safety, health and wellness of you and your family during the selling process of your home.
During this unprecedented period, we will require that the following list of best practices be adhered to by other REALTORS® and their clients while showing your property:
We will require them and those they have been in contact with to confirm whether they have recently travelled internationally or are experiencing any cold or flu-like systems, and if so, we will ask that their showing request be rescheduled for a later date.
REALTORS® will be asked to limit the number of people attending a showing. They will guide their client(s) through your home restricting the physical touching of items.
REALTORS® will direct their clients room by room and ensure they are appropriately spacing individuals as a means of physical distancing.
REALTORS® will ask their clients to refrain from using the bathroom, if at all possible, but I recommend that you provide disposable towels/napkins, as well as soap in all bathrooms.
Before and after a showing, I recommend you disinfect commonly touched areas such as doorknobs cupboards, countertops and faucet handles.
COVID-19 – SHOWING PROPERTY PROTOCOLS
We are focused on the safety, health and wellness of all individuals during this unprecedented period and wish to share best practices that have been adopted to guide you through this property.
We kindly ask that if you, or anyone you have recently been in contact with, has recently travelled internationally or is experiencing any cold or flu-like symptoms, to please reschedule this showing.
Please limit physically touching any items within this property.
Kindly refrain from using the bathroom, but if necessary, please wash your hands for at least 20 seconds using hot water, soap and the disposable hand towels that have been supplied.
Thank you for helping us all stay safe, and please enjoy your showing
COVID-19 Virus Health Disclosure for Property Showings
This declaration is made in connection with my attendance at the property commonly known as________________________on ______________________, 2020. The Listing Brokerage of the property is DreamHaven Realty Inc represented by WALTER MOTA (REALTOR®)
I,____________________________________, will be attending at the property on ______________________________, 2020 in the following capacity: (check any that apply):
▢ I am the owner or occupant of the property granting permission for it to be viewed, and although I may not be present at the viewing, I regularly occupy the property.
▢ I am a REALTOR® providing a service to a client, or to a prospective buyer.
▢ I am a member of the public contemplating the purchase or rental of real estate.
▢ I am a property inspector, appraiser or other real estate advisor.
▢ Other (provide details): ____________________________________________.
I confirm the following statements to be true (check all that apply):
a. ▢ I have not been diagnosed with a lab-confirmed probable or positive case of the COVID-19 virus.
b. ▢ I have not travelled anywhere outside of Manitoba, nor have I been in contact with anyone who has travelled outside of Manitoba, in the last 14 days.
c. ▢ I have not experienced any of the following symptoms in the last 14 days: fever, dry cough, shortness of breath, or difficulty breathing.
d. ▢ I have not knowingly come into contact with anyone experiencing any of the following symptoms in the last 14 days: fever, dry cough, shortness of breath, or difficulty breathing.
e. ▢ I have not knowingly come into contact with anyone in the last 14 days who has been diagnosed with a lab-confirmed probable or positive case of the COVID-19 virus.
I acknowledge and agree that:
a. In the event that during the next 14 days I should experience any of the symptoms stated in 2 c. (fever, dry cough, shortness of breath, or difficulty breathing), or learn of any circumstances that would change my response to any of the above questions I will immediately inform the Listing Brokerage.
b. I am aware of the inherent health risks and concerns related to my attendance at the property, or my allowing others to attend at the property, and with any contact I may have with those involved. I am allowing or participating in the viewing of the property of my own free will and accord. I will not hold the occupants of the property, others who attend at the property, the Listing Brokerage or any of their representatives responsible for any claims, costs, damages, expenses or liability related to any adverse health-related consequences arising as a result of allowing or having access to the property for the purpose of viewing it.
c. The information contained in this declaration may be retained by the Listing Brokerage for a period of up to eight weeks. In the event the Listing Brokerage considers it necessary for public health purposes to release this declaration or any information contained herein to any health authorities or anyone else, they may do so.
The following statement applies only to the owner or occupant of the property granting permission for it to be viewed:
▢ I am the owner or occupant of the property and am granting permission for it to be viewed. No one residing in the property has been diagnosed with a lab-confirmed probable or positive case of the COVID-19 virus, and I am not aware that anyone residing in the property has, in the last 14 days, experienced any of the following symptoms: fever, dry cough, shortness of breath, or difficulty breathing.
To the best of my knowledge everything contained herein is true, and this declaration may be relied upon as having the same force and effect as if made under oath.
(Signature of Declarant) *
(Please print name, phone number and contact details):
Date: ____________________, 2020.
* Please print this declaration, complete, sign and date. Please have it scanned and returned to the listing REALTOR®.
This document may also be signed electronically and the electronic writing of the name of the declarant will be deemed to be their signature.
COVID-19: New Measures on OPEN HOUSES
As you may be aware, the Province of Manitoba recently announced its multi-phased plan to gradually restore services and open some businesses while maintaining social distancing.
The boards of The Manitoba Real Estate Association, WinnipegREALTORS® and Brandon Area REALTORS® consulted on open house showings and are collectively recommended new measures for conducting open houses.
While this is not a return to ‘business as usual’, we wish to provide Manitoba REALTORS® who choose to host open houses as part of their business practice with recommended measures to ensure the safety of clients, the public and to minimize risks associated with spreading the virus.