Personal information is generally any information about an identifiable person other than the name, title or business address or telephone number of an employee of an organization, provided that such business contact information is used only to contact the employee in their business or professional capacity.
We collect personal information from you only for the purposes we identify to you at or prior to the time we collect such personal information. We do not require this information in order for you to obtain access, to surf or to view the content on the Agent/Broker Sites. For those few activities on our Sites where the collection of personal information is necessary (for example, when you contact us with a question or a request), you will know because the purposes for which your personal information is to be used will be identified to you. For those activities, we may collect, for example, your name, street address, telephone number, fax number, e-mail address and postal code. When you complete a loan or realty request at an Agent/Broker Site, it may be necessary for us to supplement the information you provide with information from third party sources. We will not collect more information than is necessary.
The Agent/Broker Sites collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our Sites, your IP address may be collected so that we know how many visits we have had by separate individuals. An IP address is often associated with the place from which you enter the Internet like your Internet Service Provider (ISP) or your firm or company. This information is not personally identifiable.
We collect and use personal information to respond to your questions or comments, to send out information on our real estate or mortgage services or our company, to promote the products or services of other third party suppliers to Agent/Broker, to administer certain services as identified to you at the time of collection, to refer you (with your consent) to another agent or broker if there is a service that we cannot provide for you. We will also use such information for statistical and marketing analyses, in a form where the information is no longer identifiable with you.
Personal information is used by us and by others on our behalf. We will not disclose such information, other than as follows:
- To third party service providers with whom Agent/Broker has a contractual agreement, which includes appropriate privacy standards, for the purpose of (i) performing functions such as data processing, database services, marketing or information technology support; (ii) submitting and processing your loan, realty or other related requests for products or services of our third party service providers; (iii) providing insurance for Agent/Broker product liability claims on behalf of Agent/Broker; or (iv) referring you to another agent or broker;
- To comply with any legal actions like a court order, to enforce our user agreement/terms and conditions for the Agent/Broker Sites or to protect the safety and security of guests and our site; and
- As otherwise permitted or required by law.